Configure the WhatsApp application to be used with 11pets for professionals

Cristina on 10/02/2020

11pets allows sending messages to your customers through WhatsApp. If you have both a WhatsApp Personal and a WhatsApp Business account you can configure which one you want to the 11pets application to you.

  • From the main screen, go to “Personalization”
  • Go to “Default Values”
  • Scroll down until you find the WhatsApp section
Configure between WhatsApp and WhatsApp Business
Go to the WhatsApp configuration

When you find the WhatsApp section:

  • Tap the edit button
  • Select the WhatsApp option that best fits you
  • And finally save. All done!
Configure between WhatsApp and WhatsApp Business
Select the WhatsApp option