Every Day Pet Care Information From Pet Professionals

Remind your customers for their appointments

When your customers do not have the 11pets: Pet Care app installed, the 11pets: Groomer app still allows you to send them reminders through SMS, WhatsApp or email. The Reminders menu provides several automations for reminding your customers for their appointments.

11pets: Groomer – The information you can keep for each pet

11pets: Groomer allows keeping all the information for each pet in an efficient and intuitive way. The information is structured to allow easy access and save time.

How to keep all the information of a grooming session

11pets: Groomer allows keeping every useful information of your grooming sessions in an efficient and intuitive way. Each session has 5 steps that are explained in this post.

Handling the personal data of your customers

11pets provides a very efficient solution to properly handling of the personal data of your customers. The system creates a consent form for each customer which they can sign directly on your phone or tablet with their finger. Then, the system creates a PDF with the terms, the name of the customer and the timestamp of when the document has been singed. This PDF is saved in the records of the customer and is always available.

Import your customers’ contacts from your phone to 11pets

If you have the contacts of your clients on your phone, you can copy them to your 11pets account with the click of a button. The “Import Contacts” functionality allows you to select any number of contacts from your phone and the 11pets app will automatically import them for you.

Manage the appointment requests

This posts explains how the professionals that use the 11pets app can manage the electronic appointment requests.

Share the appointment information with your customer

We know that often you clients call to ask for an appointment. In this scenario, you would like them to receive reminders for this appointment. We have included this functionality in the platform. This tutorial explains the steps you have to follow in order for your client to get reminders about the appointment. The client will receive a message with instructions on how to recover the data of the appointment with you and therefore be properly reminded.

Setup your profile with 11pets for professionals

With 11pets for professionals, your customers can request appointments with you through the platform. This tutorial shows how to setup your business profile and how to define the services you offer.

Electronic Appointments for your grooming salon

With the Electronic Appointments your customers can ask for appointments using the “11pets: Pet Care” app. You can review and approve these request at your convenience and your customers will receive reminders and notifications for it. In addition, you can send messages and send a report of the work.

Grooming software features – 11pets: Groomer

11pets: Groomer, is the most comprehensive grooming software application for professional groomers. In this page, we accumulate all the tutorials that present its functions of 11pets: Groomer and explain the solutions they offer. You will be able to manage your customers and their pets, your schedule, offer electronic appointments, remind your clients for their appointments, communicate offers and handle your invoicing.